Email Client Support
We target support for our top 10 email clients according to MailChimp. In the Notes column, we specify the configurations we're able to test on Litmus. While the mobile Gmail app doesn't appear in our top 10 stats, we've included it here given our high percentage of Gmail desktop users and the bug in iOS reporting (see note below).
Note: iOS and Mail stats might be deceptively high. iOS devices and Mail both have images turned on by default, so they're always downloaded when an email is opened (including the one pixel image MailChimp uses to track opens). Most other clients have images turned off by default, which can result in an inflated percentage of iPhone users showing up in the stats.
| Email Client | Device Type | Percentage | Notes |
|---|---|---|---|
| Gmail | Desktop (web) | 50.3% | Chrome, Firefox, Explorer |
| iPhone | Mobile | 25.5% | iPhone 6 (iOS 8), iPhone6 Plus (iOS 8), iPhone6s (iOS 9), iPhone 6s Plus (iOS 9), iPhone 7 (iOS 10.2), iPhone 7 Plus (iOS 10.2), iPad (Retina, iOS 10.2) |
| Apple Mail | Mobile | 11.8% | Apple Mail 10 (OS X 10.2) |
| Chrome | Mobile | 3.6% | |
| Hotmail | Desktop (web) | 1.9% | Now Outlook.com |
| Yahoo | Desktop (web) | 1.6% | Chrome, Firefox, Explorer |
| Outlook 2016 | Desktop (app) | 1.5% | |
| Android Webview | Mobile | 0.6% | |
| Android | Mobile | 0.5% | Android 4.4, Android 6.0 |
| Outlook 2013 | Desktop (app) | 0.5% | Win 7 |
| Gmail | Mobile | N/A |